LogPoint

Privacy Policy

Last updated: 13 October 2026

Overview

LogPoint is a mileage tracking app for people who drive as part of earning their income — sole traders, employees, contractors, and small businesses. Most trip, vehicle, receipt, and settings data stays on your device. When you create an account, buy Pro, or buy iBeacon hardware, we process the account, billing, and fulfillment details needed to provide that service.

What We Store on Your Device

If you use LogPoint as an individual, app records such as trips, vehicles, receipts, receipt photos, settings, and local profile details are stored on your device. Account and billing records are stored in Supabase and Stripe so purchases can attach to the correct LogPoint user. If your organisation uses LogPoint Teams, some of your business-trip data is also shared with your organisation — see “LogPoint Teams” below. Receipts and receipt photos are never uploaded.

Accounts, Payments, and Hardware Orders

Web checkout requires a Supabase account. We use your Supabase user ID as the app user ID across Stripe and RevenueCat. Stripe processes payments and tax; RevenueCat manages Pro entitlement state; Resend may send account, billing, and fulfillment emails. Hardware orders store shipping and tracking details needed to ship from Australia.

Permissions and Why We Need Them

  • Location (including background)— to calculate trip distance via GPS while you drive. For individual users, location data is processed on-device and stored locally as part of your trip history. If your organisation uses LogPoint Teams, location from your business trips is also shared with your organisation as described in “LogPoint Teams” below.
  • Bluetooth — to detect when you connect to your vehicle and automatically start or stop trip tracking.
  • Camera and photo library — to capture or import receipt photos. Photos are stored locally and never uploaded.

LogPoint Teams (Organisation Accounts)

This section applies only if your organisation uses LogPoint Teams and you are a member of that organisation. If you use LogPoint as an individual, the data sharing described here does not apply to you — your trip and location data stays on your device as described above.

Who controls your data in Teams. When your organisation enables LogPoint Teams, the business you work for or with decides that tracking is used, who can see it, and why. That business is the controller of the trip and location information shared through Teams, and Kaizen Arc acts as a processor handling that information on its instructions. Requests to access or correct your records, or questions about why your organisation uses tracking, may need to be directed to the business you work for or with as well as to us.

What is shared with your organisation.For business trips you log as a member of the organisation, and for the shift clock and jobs, the following is uploaded from your device and made visible to people in your organisation as set out under “Who can see it” below:

  • trip start and end times, and total distance;
  • the approximate GPS route of the trip, and the start and end locations (coordinates and, where available, addresses);
  • the vehicle used and whether the trip was detected automatically;
  • the identifier of any LogPoint iBeacon paired to the vehicle;
  • the times you clock on and off, any note you add when you clock off, and the hours approved from them;
  • if your organisation turns on punch location, the place where you clock on and off, captured only at that moment;
  • if your organisation turns on live tracking, your latest position during a business trip that started at the vehicle's beacon. Each new position replaces the last, and it expires 15 minutes after it is sent;
  • the photos, notes and ticks you add to a job.

We also periodically upload a device status report so your organisation can see that tracking is working. This report contains your app version, device platform, whether trip monitoring is switched on, your location-permission setting, and the recent proximity times of paired iBeacons. This status report contains no location or coordinates.

What is not shared with your organisation.

  • Personal trips are never shared as location.When a trip is marked personal, only its distance and times are uploaded — no route, no start or end coordinates, no addresses, and no beacon identity. This redaction is enforced both on your device and again on our servers.
  • We do not share your trips, routes, or location with an organisation you are not a member of, or after you leave one.
  • Apart from the place you clock on and off (only if your organisation turns it on), we do not record your location when no trip is active.

Who can see it. Only people in your organisation, at the access level its Director gives them. Members of other organisations cannot see any of it.

  • The Director (the person who bought LogPoint Teams for the organisation) and Managers can see everything listed above for every member: business trips with their routes, start and end places and distances; device status; clock-on and clock-off times, any note you add when you clock off, and approved hours; where you clocked on and off, if punch location is on; your live position, if live tracking is on; and every job with its photos and notes.
  • Team leaderscan see their own crew's people, vehicles and jobs: the jobs and plans sent to their crew, with their photos, notes and files, and where the members and vehicles of their crew are. They can see whether each person on their crew is on shift right now, but not their clock-on times, and whether tracking is working on their crew's vehicles. For each of their crew's vehicles they can also see when its last trip ended and, only when its last business trip was a crew mate's, who drove it and where that trip ended. Apart from that, they cannot see anyone else's trips, distances, routes, hours or clock-on locations, or other crews' jobs, plans, files or positions, and, apart from the Director and Managers, they see someone now on another crew only as “someone off your crew”, never by name.
  • Crew members use the phone app only. They see their own trips and hours, and the jobs, plans and job photos of their own crew.

How long it is kept.Trip records shared with your organisation are kept for as long as your organisation's LogPoint Teams account is active, and afterwards only for as long as required by Australian tax and record-keeping law or to resolve disputes. If your organisation's account is closed, or you are removed from it, shared data is handled in accordance with our agreement with your organisation and applicable law. We keep a log of the live positions we receive for 30 days to check the service is working; your organisation cannot see it.

Your controls.Marking a trip personal removes its route and location from what your organisation sees. You can revoke location or Bluetooth access in your device Settings > LogPoint at any time (this may stop automatic trip detection). You may ask us or your organisation to access or correct your records.

Service providers. To provide LogPoint Teams we share the information above with service providers who process it on our behalf under contract, including Supabase (database and authentication), Amazon Web Services (hosting), Stripe (payments), RevenueCat (subscription entitlement), Resend (email), and Sentry (crash and error reporting). A current list is available on request at support@logpoint.com.au.

Workplace tracking and your rights. The business you work for or with is responsible for notifying you about workplace tracking in advance and as required by law before tracking begins. If you have a concern about how your location or trip data is handled, contact us at support@logpoint.com.au or raise it with the business you work for or with. You may also complain to the Office of the Australian Information Commissioner at oaic.gov.au.

Crash Reporting

LogPoint sends crash and error reports to Sentry, our monitoring provider. We use this for one reason: automatic trip detection is technically complex, and crash reports are how we find and fix the bugs that cause missed or inaccurate trips — without relying on you to report them manually.

These reports include crash details, device metadata, and technical breadcrumbs — for example, Bluetooth connect and disconnect events and trip start/stop steps — that help us trace what went wrong. Reports are not tied to your name or your payment details.

Crash reporting is optional. You can turn it off at any time in the app under Settings > Crash reporting. With it off, no crash or error data leaves your device.

Delete your LogPoint account and data

You can delete your LogPoint account and the data linked to it at any time.

In the app (fastest).

  1. Open LogPoint.
  2. Tap the Settings (gear) icon, then Account.
  3. Tap Delete Account, then tap Delete to confirm.

Your account is deleted straight away, the LogPoint data on that phone is cleared, and we'll send you a confirmation email.

Without the app. Email support@logpoint.com.au from the email address on your account, with the subject “Delete my LogPoint account”. We'll delete it within 30 days and confirm by email.

Delete some data but keep your account. Email support@logpoint.com.au and tell us what to remove (for example, your synced trips).

What we delete. Your account details (email address and name), your synced trips and their routes and locations, your device status records and live positions, your LogPoint Teams memberships, your hardware order records, and the link to your subscription. Subscriptions bought on our website are cancelled.

What we keep.

  • billing and tax records we must keep by law (up to 5 years under Australian tax law), held by our payment provider, Stripe;
  • a minimal record that the deletion happened;
  • crash reports for up to 90 days (these never include your name or email);
  • if you were in the LogPoint Teams account of a business you work for or with, your clock-on and clock-off records and the job photos and notes you added stay with that business as its work records.

On your phone. Uninstalling LogPoint removes the trips, receipts and settings stored on your device. Subscriptions bought through Google Play or the App Store must be cancelled in that store.

To revoke location, Bluetooth, or camera permissions, go to your device's Settings > LogPoint.

Contact

Questions about privacy can be sent to support@logpoint.com.au.